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1. Rates

All rates are quoted in Malaysian (RM). All rates are valid at the time of publication and are subject to change without notice. 

2. Included in Tour Price

Items and services included for each tour programme are listed in the sections pertaining to that individual tour.

3. Excluded in Tour Price

Accident insurance cover, air fares (unless stated in specific itinerary), items of personal nature such as laundry, telephone charges, excess baggage fees and meals ((unless stated in specific itinerary), tips to porters, bellman and local guides, hotel parking charges and other items not specifically mentioned as included in the itinerary.

4. Reservations & Confirmation

All reservations must be made at least 28 days before departure. Advance booking can be made to 6 months only.

Reply will be by a confirmation of services through fax or email within three working days. This confirmation will also serve as pro forma invoice.
Upon confirmation of reservation either by fax, email or the telephone, the reservation will be held for 4 days during which you are required to pay the package 50% of your reservation made for booking package (Hotel, Mt.Kinabalu – Normal climbing, Mt. Kinabalu – Via Ferrata) and 100% for other packages. Failed to do so, your booking will be automatically cancelled.


5. Payment

Payment need to be received within 5 days after booking. Failed to do so, booking will automatically cancelled.

  DURATION Payment
DEPOSIT 50% of the total price
BALANCE Within 7days after deposit payment Remaining balance


6. Payment Terms

i) All payments shall be made either through telegraphic transfers (TT)/ E - Banking

ii)Payable to
A/c name: Kinabalu Cemerlang Travel & Tours Sdn Bhd
Bank: Bank Muamalat Malaysia Berhad
A/c no: 1001 000 1575 71 3
Swift code: BMMBMYKL

Bank address:
Shop Lot 69 - 72, Block H, Phase 1B, Asia City
88000 Kota Kinabalu, Sabah, Malaysia
Tel : +6088 239 122

iii)TT will be use for international customer.
Malaysian customer can bank-in the payment directly to our account.

iv) All bank charges will be borne by customer. Kinabalu Cemerlang Travel & Tours has
the right to demand any additional payment for the shortfall result from it.

v) Tour voucher will be produce to the guest once the payment receives. Please send any
supporting document as a proof of payment.

vi) Reservation is ONLY CONFIRMED when payment is already receive
 

 

 

 

 Rates

 Included in Tour Price

 Excluded in Tour Price

 Reservation & Confirmation

 Payment

 Payment Terms & Info

 
 
Office: Ground Floor, Lot D-G-3, Block D, Plaza Tanjung Aru, Jalan Mat Salleh, Tanjung Aru, 88100 Kota Kinabalu, Sabah       
Tel (6) 088-270949, Fax (6) 088-270955, info@kinabalutravel.com / kctt@streamyx.com

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